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Privacy & Policy

Privacy Policy

At Truestonehub, we value your privacy and are committed to safeguarding your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website, products, and services. By accessing or using our platform, you agree to the terms outlined below.


We only collect personal information that is necessary to provide our services effectively. This may include your full name, contact details, financial information, identification documents, and any other data required for account verification or regulatory compliance.


Truestonehub adheres to strict data protection principles and follows international privacy standards, including the General Data Protection Regulation (GDPR) and other applicable laws. All personal information is collected and processed lawfully, fairly, and transparently.


We use your data for several purposes, such as verifying your identity, managing your trading account, processing transactions, preventing fraud, and maintaining compliance with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations. Additionally, your information may be used to personalize your experience and improve our services.


Truestonehub does not sell, rent, or trade your personal information to third parties. We may, however, share limited information with trusted partners, regulatory authorities, or service providers who assist us in fulfilling legal or operational obligations. These partners are required to maintain strict confidentiality and data protection standards.


Our systems employ advanced security technologies to safeguard your information. This includes encryption, multi-layer firewalls, and secure socket layer (SSL) protocols to ensure the confidentiality and integrity of all communications and transactions conducted on our platform.


Access to your personal data within our organization is restricted to authorized employees who require it to perform their job functions. Every Truestonehub employee undergoes regular training in privacy, cybersecurity, and ethical handling of client data to maintain the highest standards of trust and compliance.


To maintain the integrity of our platform, we use cookies and similar technologies to enhance user experience, analyze traffic, and improve website performance. You can manage or disable cookies in your browser settings; however, doing so may affect certain functionalities of our site.


Truestonehub may periodically send you updates, promotional offers, or account-related notifications via email or SMS. You can opt out of marketing communications at any time by using the unsubscribe link provided in our emails or by contacting our support team directly.


We retain your personal information only as long as it is necessary for business, legal, or regulatory purposes. Once the retention period expires, your data is securely deleted or anonymized in accordance with industry standards.


As part of our compliance with international regulations, Truestonehub may be required to disclose information to governmental or regulatory agencies when mandated by law or to prevent fraudulent, illegal, or harmful activities on our platform.


Our website may contain links to third-party websites or external services. Truestonehub is not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any linked platforms before sharing personal information.


If you believe your privacy has been violated, or if you wish to access, correct, or delete your personal data, please contact our Data Protection Officer through our official support channel. We are committed to resolving all inquiries promptly and transparently.


Truestonehub reserves the right to amend or update this Privacy Policy from time to time. Any modifications will be published on our website with the updated effective date. We encourage all users to review this policy periodically to stay informed about how we protect your data.


By continuing to use our services after any updates, you acknowledge and accept the revised Privacy Policy. Your continued trust drives our commitment to maintaining transparency, accountability, and data security at the highest global standards.